There are 2 main reasons for this situation:
Similar to when we do not have information for a company, we may not have the most recent information available in the database.
It is possible that the address you have corresponds to a branch and not to the main office (headquarters) or vice versa.
CIAL Tip
If you are not sure which registry to choose and do not want to review one by one, you can request a new investigation with the information you have, in the comments indicate that you want the information from the headquarters.