If you're looking to upgrade your current plan to a new one, follow these simple steps:
Review the benefits of the new plan: before making a decision, we recommend that you review the features and benefits of the plan you want to switch to. Make sure the new plan meets your current and future needs to make the most of the upgrade.
Contact your business consultant: an important step to upgrade your plan is to contact your assigned business consultant. They will provide personalized advice and handle the upgrade process efficiently. You can reach them through your preferred communication channe (phone, email, or by scheduling a meeting). If you don’t have your consultant's contact information, submit a support case and our team will help you get in touch with them.
Review the payment difference: when you upgrade your plan, you will only pay the difference between your current plan and the new one, regardless of the remaining time on your contract. This means the upgrade process is simple and transparent, with no hidden costs.
Confirm the end date: when you upgrade your plan, the end date of your contract will remain the same as the original contract. This ensures that you continue enjoying the services within the same validity period.
Upgrade process: once you've chosen the new plan and talked to your consultant, they will handle the entire upgrade process quickly and smoothly.