At CIAL we have a support team that can help you with questions about the service, platform, account balance or reports. You have three options to get in touch:

On the CIAL360 platform, you can find the Help section in the top right corner. Here, you’ll be able to access the knowledge base, video tutorials, and the Chat and Support section, where you can chat live* with our support team or create a ticket, and they’ll respond to you via email as soon as possible.

You can also contact our team on the official CIAL website; just open the messenger at the bottom-right corner of the page and click "Send us a message".

To contact our team on Dunsguide, scroll down on your company page and click the "Request support" button.

*Live chat is enabled only during business hours and business days.