Skip to main content
All CollectionsCIAL360Reports
How can I see the status of a report I requested?
How can I see the status of a report I requested?
Updated over 3 months ago

The report table has different columns that allow you to know in detail the information of the report that was requested. There you will find a column called Report status, there are four options for this column:

  • Delivered: the report is now available to view, download, share and/or update.

  • Waiting: the report was requested and is in the process of being updated.

  • Assigning DUNS: this status will appear when the company is not listed in our database and our team is in the process of veryfing if the company exists in order to assign it a DUNS Number.

  • Review needed: this status will appear when it is not possible to verify the existence of the company you requested and we will not be able to provide you with a report. When this happens you will receive an email notification and you will have to make a new request with additional data (such as the Tax ID).

If you want to know in more detail the status of a report, there is a column called Ticket Identification. With this ID you can request support or more information by opening a case with our customer service team.

Did this answer your question?