For workflows that include only document-type evaluation sources, a complete request communication (all statuses) will be sent to the applicant, and a decision will be created in the user’s CIAL360 decision list.
For workflows that include both document-type evaluation sources and other sources requiring applicant interaction (e.g., questionnaires), document-type evaluation sources will be requested (all statuses), following the standard communication process.
For workflows where document-type evaluation sources have never been requested before, if this type is the only evaluation source for the workflow, no decision will be created, and the process will not occur.
Updated over 3 months ago