For workflows that include only document-type evaluation sources, a complete request communication (all statuses) will be sent to the applicant, and a decision will be created in the user’s CIAL360 decision list.
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For workflows that include both document-type evaluation sources and other sources requiring applicant interaction (e.g., questionnaires), document-type evaluation sources will be requested (all statuses), following the standard communication process.
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For workflows where document-type evaluation sources have never been requested before, if this type is the only evaluation source for the workflow, no decision will be created, and the process will not occur.